Returns

Returns & Exchanges

We stand behind every product we build and ship. If something isn’t working as expected, we’ll help you determine why, and, if needed, authorize a return or repair.

Most issues can be resolved quickly without the need for a return, so please review the steps below before proceeding.

Before You Request a Return

Optispark distributors are often blamed for problems caused by other components or installation factors. Because of this, all Optispark return requests must begin with our Troubleshooting Form →

Every Optispark is bench tested prior to shipping, so it’s guaranteed to operate upon delivery. Before assuming a fault, please:

• Verify spark output and fuel injector pulse
  
• Inspect wiring, grounds, and connectors for damage, corrosion, or poor connections

If you’re still having trouble, we’re happy to schedule a quick technical call before proceeding with a return.

⚠️ Do not return any item without authorization, as unauthorized shipments will be refused.

Requesting a Return (General Products)

To request a return or exchange for any other item:

1. Email support@throwbackautomotive.com with your order number and a brief description of the issue.
2. Our team will review your request and may offer troubleshooting steps or schedule a tech call.
3. If a return is approved, you’ll receive detailed instructions via email.

Returns sent without authorization or outside our guidelines will be refused.

Need More Details?

For official return and cancellation terms, see our Returns & Cancellations Policy →
For full details on coverage, visit our Warranty Policy →

We know returns can be frustrating, but most issues can be resolved quickly. Our goal is simple: to get your vehicle running perfectly.