Cart 0
Cart 0

Shipping Policy

We strive to provide clear communication and reliable service for every order. Please review the details below.

Carriers

We primarily ship via UPS for domestic orders and UPS or DHL for international orders.
USPS is offered only as a low-cost alternative for select lightweight items. USPS has a higher risk of delays, losses, or damages. By selecting USPS you assume full responsibility for those risks.

We do not ship via FedEx.

Processing & Schedule

  • Shipping Days: Monday through Friday, excluding the holidays listed below.
  • Order Processing: Orders placed by 11:59 PM Central Time are processed the following business day.
  • Shipping Time: Processed orders typically ship the next business day, depending on the UPS pickup schedule. Orders placed on weekends or holidays are processed the next business day.

Stock & Custom Orders

  • Stock status is indicated on product listings.
  • If an item is out of stock, we will notify you by email within 24 hours with an estimated restock and shipping date.
  • Custom-built items, such as LS conversion parts, may take up to two weeks to ship. Estimated ship dates are provided when your order is placed.

Holidays

We do not process or ship on the following holidays:

  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day and the following Friday
  • Christmas Eve
  • Christmas Day

Expedited Shipping

Expedited options are available. Delivery dates are not guaranteed for any service, including expedited options, due to potential delays from carriers, weather, customs, or other factors outside our control.

Once a package leaves our facility, delivery is the carrier’s responsibility.

Shipping Damage

If your order arrives damaged:

  1. Contact us immediately before returning the item.
  2. Keep all original packaging.
  3. We will file a claim with the carrier on your behalf.

Failure to follow these steps may result in denial of the claim.

Lost or Stolen Packages

  • Throwback Automotive is not responsible for packages marked as delivered but lost or stolen after delivery.
  • If a package is lost during transit, we will file a claim with the carrier. The carrier’s resolution is final.